This customer’s door appeared to be stuck in place on one side of the tracks, and needed fixing.
The tracks which support your garage door have an important job. They don’t just hold it in place, they also need to guide it smoothly into position whenever the door operates. Because Ms. Bustamante’s tracks had developed a dent, thanks to some accidental damage, they were unable to provide a smooth glide. Our team found this small dent after a thorough inspection and were able to hammer it back into shape. Since the whole system didn’t appear to have any further damage, we were happy that it was safe for Ms. Bustamante to continue using it.
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* $29 service call - deducted from the service
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